{"id":8507,"date":"2015-02-27T00:00:00","date_gmt":"2015-02-27T05:00:00","guid":{"rendered":"https:\/\/wp.edilex.com\/le-contrat-de-service-limportance-de-lobligation-de-collaboration\/"},"modified":"2024-03-26T10:58:27","modified_gmt":"2024-03-26T14:58:27","slug":"le-contrat-de-service-limportance-de-lobligation-de-collaboration","status":"publish","type":"post","link":"https:\/\/edilex.com\/fr\/blog\/2015\/02\/27\/le-contrat-de-service-limportance-de-lobligation-de-collaboration\/","title":{"rendered":"Le contrat de service : l’importance de l’obligation de collaboration"},"content":{"rendered":"

La Cour d’appel du Qu\u00e9bec a r\u00e9cemment rejet\u00e9\u00a0un appel<\/a><\/span><\/span>\u00a0<\/span><\/span>concernant un recours visant la r\u00e9solution d’un contrat de service intervenu entre Aliments Breton Canada inc. (\u00abAliments Breton\u00bb) et Oracle Corporation Canada inc. (\u00abOracle\u00bb). Cette d\u00e9cision souligne entre autres l’importance de l’obligation de collaboration des cocontractants dans le cadre d’un contrat de service.<\/p>\n

Dans le but d’effectuer un virage informatique au sein de son entreprise, Aliments Breton a retenu les services d’Oracle afin que cette derni\u00e8re y implante un syst\u00e8me int\u00e9gr\u00e9 de gestion. Le contrat de service qui liait les parties \u00e9tait d’une dur\u00e9e de 3 ans et repr\u00e9sentait des co\u00fbts s’\u00e9levant \u00e0 plus de 2 millions de dollars. Or, Aliments Breton a mis fin au contrat en raison de son insatisfaction face \u00e0 la prestation de services d’Oracle. \u00a0Se faisant, Aliments Breton est poursuivie par une tierce partie, soit le cessionnaire de la cr\u00e9ance d’Oracle, pour le paiement des services rendus par cette derni\u00e8re. En demande reconventionnelle, Aliment Breton r\u00e9clame la r\u00e9solution du contrat.<\/p>\n

En premi\u00e8re instance<\/span><\/a><\/span>, la Cour sup\u00e9rieure a rejet\u00e9 la demande reconventionnelle de Aliments Breton et l’a condamn\u00e9e \u00e0 payer la somme de 842 588 $ pour les services rendus par Oracle. Aliments Breton interjette appel de cette d\u00e9cision.<\/p>\n

Aliments Breton estime que le contrat en litige devrait \u00eatre interpr\u00e9t\u00e9 en sa faveur puisqu’il s’agit \u00e0 la fois d’un contrat \u00e0 forfait et d’un contrat d’adh\u00e9sion. La Cour, au m\u00eame titre que la juge de premi\u00e8re instance, rejette cet argument en pr\u00e9cisant qu’il s’agit d’un contrat de service ayant fait l’objet de nombreuses n\u00e9gociations entre les parties, ce qui a notamment donn\u00e9 l’occasion \u00e0 Aliments Breton de modifier et d’ajouter certaines clauses. De plus, la Cour est d’avis qu’Aliments Breton ne se trouve pas dans une position vuln\u00e9rable face \u00e0 Oracle. En effet, l’impact de cette entente sur ses revenus demeure minime.<\/p>\n

Dans son analyse, la Cour pr\u00e9cise dans un premier temps que le contrat pr\u00e9voit explicitement que le recours d’Aliments Breton se limite \u00e0 r\u00e9clamer l’ex\u00e9cution r\u00e9p\u00e9t\u00e9e des services ou \u00e0 d\u00e9faut, la r\u00e9siliation (et non pas la r\u00e9solution) de l’entente. De plus, \u00e0 l’instar de la juge de premi\u00e8re instance, la Cour est d’avis qu’Oracle a agi dans les r\u00e8gles de l’art dans l’ex\u00e9cution de sa prestation.<\/p>\n

La Cour est d’avis que la conclusion de la juge de premi\u00e8re instance selon laquelle l’\u00e9chec du projet d’Aliments Breton est d\u00fb au fait que cette derni\u00e8re n’a pas respect\u00e9 son obligation de collaboration est bien fond\u00e9e. \u00c0 ce sujet, la juge de premi\u00e8re instance a statu\u00e9 que l’obligation de collaboration d\u00e9coule des obligations de bonne foi et de loyaut\u00e9 faisant partie int\u00e9grante de tout contrat.<\/p>\n

En l’esp\u00e8ce, le manquement \u00e0 cette obligation r\u00e9side notamment dans le fait que\u00a01) Aliments Breton n’a pas tenu compte des recommandations d’Oracle quant aux personnes-ressources \u00e0 impliquer dans le projet; 2) l’implication de la haute direction n’\u00e9tait pas \u00e0 la hauteur de ce qui \u00e9tait initialement pr\u00e9vu au contrat; et 3) la gestion de projet d’Aliments Breton manquait de professionnalisme.<\/p>\n

Ainsi, la Cour confirme la conclusion de la juge de premi\u00e8re instance selon laquelle la d\u00e9cision d’Aliments Breton de mettre fin au contrat n’\u00e9tait pas justifi\u00e9e.<\/p>\n

Cette d\u00e9cision nous enseigne donc que, lorsqu’une partie souhaite mettre un terme \u00e0 un contrat de service de mani\u00e8re unilat\u00e9rale, ses chances de r\u00e9ussite seront diminu\u00e9es si elle a fait d\u00e9faut de respecter son obligation de collaboration.<\/p>\n","protected":false},"excerpt":{"rendered":"

La Cour d’appel du Qu\u00e9bec a r\u00e9cemment rejet\u00e9\u00a0un appel\u00a0concernant un recours visant la r\u00e9solution d’un contrat de service intervenu entre Aliments Breton […]<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[20],"tags":[],"class_list":["post-8507","post","type-post","status-publish","format-standard","hentry","category-actualites-juridiques"],"yoast_head":"\nLe contrat de service : l'importance de l'obligation de collaboration - Edilex.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/edilex.com\/fr\/blog\/2015\/02\/27\/le-contrat-de-service-limportance-de-lobligation-de-collaboration\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Le contrat de service : l'importance de l'obligation de collaboration\" \/>\n<meta property=\"og:description\" content=\"La Cour d’appel du Qu\u00e9bec a r\u00e9cemment rejet\u00e9\u00a0un appel\u00a0concernant un recours visant la r\u00e9solution d’un contrat de service intervenu entre Aliments Breton […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/edilex.com\/fr\/blog\/2015\/02\/27\/le-contrat-de-service-limportance-de-lobligation-de-collaboration\/\" \/>\n<meta property=\"og:site_name\" content=\"Edilex.com\" \/>\n<meta property=\"article:published_time\" content=\"2015-02-27T05:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-26T14:58:27+00:00\" \/>\n<meta name=\"author\" content=\"Edilex\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Edilex\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/edilex.com\\\/fr\\\/blog\\\/2015\\\/02\\\/27\\\/le-contrat-de-service-limportance-de-lobligation-de-collaboration\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/edilex.com\\\/fr\\\/blog\\\/2015\\\/02\\\/27\\\/le-contrat-de-service-limportance-de-lobligation-de-collaboration\\\/\"},\"author\":{\"name\":\"Edilex\",\"@id\":\"https:\\\/\\\/edilex.com\\\/fr\\\/#\\\/schema\\\/person\\\/52d2044714c536753fb0add3ceb175db\"},\"headline\":\"Le contrat de service : l’importance de l’obligation de collaboration\",\"datePublished\":\"2015-02-27T05:00:00+00:00\",\"dateModified\":\"2024-03-26T14:58:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/edilex.com\\\/fr\\\/blog\\\/2015\\\/02\\\/27\\\/le-contrat-de-service-limportance-de-lobligation-de-collaboration\\\/\"},\"wordCount\":655,\"publisher\":{\"@id\":\"https:\\\/\\\/edilex.com\\\/fr\\\/#organization\"},\"articleSection\":[\"Actualit\u00e9s juridiques\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/edilex.com\\\/fr\\\/blog\\\/2015\\\/02\\\/27\\\/le-contrat-de-service-limportance-de-lobligation-de-collaboration\\\/\",\"url\":\"https:\\\/\\\/edilex.com\\\/fr\\\/blog\\\/2015\\\/02\\\/27\\\/le-contrat-de-service-limportance-de-lobligation-de-collaboration\\\/\",\"name\":\"Le contrat de service : l'importance de l'obligation de collaboration - 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